Using a Help Center feature : WAGB

Contact the Grab call center to find out about grab’s cool features

Want to know what are the interesting features of grab? Just contact the input call center and you can get information quickly. The sophistication of  technology in the modern era like today certainly offers many conveniences for most people.

Gadgetdevelopment causes many developers, especially apps, to provide features that meet the needs of consumers. One of the most necessary features for consumers is information services. Although it rarely seems necessary, in fact, the service is very important for the existence of the application.

One of the largest transportation service providers in Indonesia, Grab, also has this facility. Not only does it offer convenience, especially for consumers who are experiencing issues related to  the provider’s services, but you can also contact the Grab call center to find out what features are provided.

Get to know Grab Company closer

Although the echoes have been widely heard, there are still few people who know what Grab is  .  Starting from an inovasi to provide convenience to the  community, this company comes with an app that can provide a variety of services at once.   Effectiveness and efficiency are the main principles offered by Grab to its consumers.

The formation of this application was born  from  the desire to provide transportation services to the community easily and practically.   Through the use of gadget media, this company had a creative idea, namely  online transport, which at the time was still very rarely encountered.  Contact the grab call center  if you are curious about the features offered!

However, over time, not only online transportation features, but also other features such as food delivery are  also presented to loyal consumers.   Some of these great features  are introduced in various names such as GrabTaxi, GrabCar, GrabBike, GrabExpress and GrabFood.

Grab’s flagship services for consumers

The size  of grab’s name    certainly  cannot be separated from the excellent features  offered by this company.  Through an app that is easily accessible via gadgets, this company with the distinctive green citizen logo  provides a variety of excellent services, including:

  1. GrabTaxi

If you think Grab started as an  online motorcycle taxi service,  of course, you’re very wrong. The company began operations by issuing the GrabTaxi service  which was officially launched in 2012 under the initial name MyTeksi with the reach of Malaysian consumers.   Just contact the call center if you are curious about this feature!

  1. GrabBike

If GrabCara is usually used by 2-4 people at a time, you can try other features with individual capacity. Yes, Grab provides a special service for those of you who want to get to a certain destination quickly without fear of getting stuck. You can try the GrabBike feature  with an  online shuttle service  using two-wheeled vehicle mounts.

  1. GrabExpress

GrabExpress can be considered as a new breakthrough developed by this company.   By offering convenience in sending certain documents or goods, this feature can really help anyone who wants to send from one place to a  certain destination quickly.  Having trouble booking?  Contact only the input call center.

  1. GrabFood

As the name suggests,  the GrabFood service  is one of  the best-selling features offered by the company.   This service can be considered a vital feature for anyone who needs food quickly and hassle-free.   Having the best partner, you can use GrabFood to simply order  food or drinks.

  1. GrabCar

If you want another type of service in addition to taxis, then the GrabCar option  may be another alternative for you.   With guaranteed  comfort and guaranteed  driver-partner professionalism  , you don’t have  to  worry about trying this feature.

The company also  provides   non-cash payment mechanisms such as OVO Cash, which  certainly   makes it easier for customers. If you’re curious about how to use OVO Cash, contact the Grab call center for a detailed explanation  .

Some Grab Support Features

In addition to the excellent features explained above, you can also use support services  to  increase efficiency when using the app.   What are its  support features?   See the full explanation below.

  1. My darling

You can easily find “my favorite” on  the main grabFood page  precisely in  the top right corner. This menu can make it easy  for customers to  find  their favorite restaurants through the app.  Contact the grab call center  for more information.

  1. Promo column

The promotional  column option is a new variant issued by this online transport company  .   To be able to access it, you can first check  by selecting the “inbox” menu on the application page.    After that, a notification will immediately appear containing a promotional code that can be used.

  1. Order lots

For those of you who want to order both in large portions and in quantities, “ordering a lot may be your best choice.  With this convenience, you no longer need  to  bother using the order method with single items. If you need more information, you can easily contact  the input call center.

 Using a Help Center feature

Finding barriers when using certain services is common.  Whether it’s GrabCar, GrabFood, GrabBike or GrabTaxi, of course,  some problems can arise against your will. So, if you feel that there is a problem with the  service you are using, do not  panic  and do  not get confused.   Contact the grab call center to resolve this issue.

A built-in help center   is an option provided by the company to resolve issues that may arise for consumers.   To use the help desk, customers must use several methods.   So, what are the steps to use the  Help Center?   Check out the method below.

  1. Email verification


Checking your email is very important to  make sure that the report you want to submit to   the company is a valid customer report. Thus, all complaints from partners or  consumers must first go through the email verification stage.

  1. Updating the app

Typically, system issues    with Grab can be resolved immediately when users update their app. Problems may  occur because the system has not been updated on the application being used. So, to make sure these obstacles really exist,   just try  updating the app through the  PlayStore.

  1. In-app Help Center options

Even if the company has provided a customer  service number  , customers can still take advantage of another option, which is the help center.   You can find this menu in  the app as the “Help Center”.

  1. RapportMe mbuat

The last  step  if you cannot overcome the problems that arise in the system is to make a report.   You should certainly submit the report politely and politely.   It would be nice if you also included proof of the image of the system that was having problems.

The use of an  online transport application  certainly cannot  be separated from the obstacles that can arise at any time.   Grab itself has provided a number for consumers to  contact  when they encounter   problems with the system.   Simply contact the access call centre on 021 – 80648777.

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